ACICS Criteria and the Noel Levitz Satisfaction Instruments
James Wilde, Director of Institutional Effectiveness and Assessment at Brown Mackie College System
The Noel Levitz satisfaction surveys of students and higher education personnel paint a picture of stakeholder perceptions that covers the full range of the student experience. Many regard the results as applicable only to ACICS’ concerns regarding retention. This session will showcase a mapping of the full set of Noel Levitz statements to ACICS criteria, as well as to the five major areas of accountability: retention, placement, learning outcomes, graduate satisfaction, and employer satisfaction.
Assessing the Effectiveness of Academic Programs: Using Scorecards for Program Review
Jeanne Herrmann, MBA, Chief Operating Officer for the Globe Education Network
Dr. Mitchell H. Peterson, Director of Institutional Effectiveness at Globe University and Minnesota School of Business in Woodbury, MN
The current higher education landscape requires institutions to be increasingly in-tune to assessing and improving the effectiveness of the academic programs they offer. While many institutions have access to a variety of data sources relevant to the performance of their programs, summarizing such data and establishing a process for their review and utilization can be challenging. This session will present a case study of the development and implementation of a scorecard approach to assessing program effectiveness from the perspective of a consortium of institutions with common ownership and common curriculum.
Current Compliance Issues in Marketing – What You Should Be Asking Your Agent of Record, or Other Vendor Providing Marketing and Advertising for Your School
Audrey B. Kaplan, Vice President of Compliance at Education Corporation of America
Jeri Proshaska, Vice President of Regional Sales at Plattform
Dennis Cariello, J.D., Attorney, DLA Piper
This interactive presentation is designed to focus on the current federal rules governing marketing and advertising, while providing attendees with a chance to hear from a national agency about how compliance works inside an advertising and marketing agency.
Designing General Education Courses to enhance Core Programs in Career Colleges
Dr. Kimberley M. Jones, Program Chair for General Education, Westwood College-Annandale Campus, Virginia
Designing General Education Courses to Enhance Core Programs in Career Colleges is a presentation that emphasizes soft skills required to help ensure student success and life-long learning. The basic areas of communication, research methodologies, and critical thinking will be examined. In the session, concrete examples will be described on how to implement the content of selected General Education disciplines into core programs such as Business, Criminal Justice, Design, and Information Technology. Specific General Education courses discussed will involve College Writing, Literature, Humanities, Social Sciences, Natural Sciences, and Math. Codes of ethics and moral approaches to social responsibility will be presented.
Giving Credit Where Credit is Due – The Federal Credit Hour Definition and the Role of Accreditors
Jay Vaughan, Attorney, Dow Lohnes, PLLC
The current Title IV credit hour rules became effective on July 1, 2011 and created a great deal of uncertainty regarding the proper way to calculate this fundamental element of academic and financial aid measurement. Subsequent guidance provided by the U.S. Department of Education raised additional issues regarding the proper methodology and the role accreditors are expected to play in the process. This session explores the definitions and formulas described in the regulations, highlight areas of uncertainty, provide the latest formal and informal guidance, and discuss options to comply with the credit requirements.
Managing Satisfactory Academic Progress at Your Campus
Janet Sabri, Vice President of Academic Support Services at Career Education Corporation
Dr. Kitty Kautzer, Vice President of Academic Affairs at Career Education Corporation
On July 1, 2011, the new Program Integrity rules for Satisfactory Academic Progress (SAP) went into effect. This presentation will discuss how our institutions developed a clear, student centric policy that met the new requirements as well as the existing ACICS standards.
Service Learning: An Integrative Approach to Academic and Community Support
Joseph Aranyosi, MFA, Director of Curriculum Development at Career Education Corporation
Trent Bartholomew, M.Ed., the Director of Faculty Development at Career Education Corporation
Service learning is a method of instruction that integrates academic training with social awareness and public service by providing students with the opportunity to actively apply knowledge and skills learned in the classroom toward the completion of community projects related to the student’s program of study. In this presentation we will review principles and processes involved in the design, delivery, and assessment of service learning programs; and we will discuss the numerous benefits that service learning provides in relation to student learning outcomes, professional growth, community outreach, gainful employment, and continuing education.
Teaching Professionalism in Career and Technical Education
Dr. Glenn R. Mack, President of Le Cordon Bleu College of Culinary Arts in Atlanta
Many schools struggle to train, measure, and instill professional attitudes and values in students. Graduates can torpedo even the best technical training with poor interpersonal skills or work ethic on the job. Lack of professionalism in the workplace accounts for a reduction in productivity and revenue, misunderstandings among coworkers and clients, and difficulties in attracting and retaining high-performing talent. This interactive workshop reviews critical areas for improvement of professionalism standards based upon quantitative and qualitative data. It also makes recommendations for specific training in the workplace and in the classroom to address specific inadequacies of professional values, attitudes, or behaviors.
Career Services Sessions
Best Practices for Student Career and Financial Planning
Anne Kellett, ASID, CAPS, Career Development and Internship Advisor at the Design Institute of San Diego
Jackie Gloria, Director of Financial Aid at the Design Institute of San Diego
Dr. Denise Homme, Interior Design Program Director at the Design Institute of San Diego
Margot Doucette, J.D., Director at the Design Institute of San Diego
Design Institute of San Diego improved its placement rate 19.2 percentage points from 2009 to 2011 and reports a current three year default rate of 9%. This panel discussion will present the career development and financial aid strategies the administration of Design Institute developed and implemented to achieve this improvement in spite of a challenging economy.
Meeting Retention and Placement Rates
Dr. Ruth Shafer, ACICS Commissioner, Professor, Lindenwood University, and Education Consultants, LLC
Dr. Burt Kaliski, ACICS Evaluation Team Chair, IRC member
This presentation will discuss an innovative process where faculty and Career Service collaboration can improve Retention and Placement rates in schools, to ensure academic success. In Part I an interactive activity to identify current practices, and the concept of Professional Learning Communities will be introduced. The concept will be explored to draw the analogy of current practices that can be enriched through better alternatives through collaborative effort. Part II will discuss the POWER of collaborative teams and through an activity, participants will see the rich value when synergy occurs, productivity increases, and students excel. A discussion of establishing PLC’s in schools will be presented with ideas on how to sustain momentum in a change initiative.
Placement Verification: Exploring New Frontiers
Kirah Rahill, National Director of Career Services at Medtech
Historically, career schools have taken a "cookie cutter" approach to placement verification; placement personnel contacted hiring managers to obtain verbal verifications of employment, usually accompanied by signed verification forms, thus substantiating and documenting placements. As the number of career schools has increased significantly and rather quickly over the past few decades, so have the number of graduates. Consequently, this approach to verification has become more difficult to see through to fruition. Join Kirah Rahill, National Director of Career Services for Medtech, to discuss innovative ways to obtain verifications that are more reliable and efficient, thus benefitting schools, graduates and employers.
Understanding the Benefits and Strategies of Social Media in Your Career Services Division
Julie Warden, Regional Director of Career Management at Vandalia Consulting – West Virginia Junior College, Ohio Valley College of Technology, Pennsylvania Institute of Health and Technology
Understanding the Benefits and Strategies of Social Media in your Career Services Division gives an in-depth look into the current free tools in the social media market that our students are utilizing and how we can use these tools to brand and promote our students professionally. In addition to using the programs for student success, this presentation also reviews how Career Services Divisions can use social media sites to implement new placement strategies, extend employer and company outreach, improve alumni relations, promote professional networking and highlight beneficial community involvement events.
One Classroom, Multiple Generations
Adriene K. Hobdy, MSF, Educational Consultant/Director, Planning and Assessment at INSPIRED Leadership Institute, Philadelphia, PA
Today’s college classrooms represent some of the most diverse learning settings in the practice of education. For the first time in American history, we have four different generations sitting side-by-side in the same classroom. Each generation has its own set of values, ideas, expectations, ethics, beliefs, and learning styles. This presentation will describe the context, characteristics, and learning styles of each generation and provide suggestions for enhanced teaching and learning across multiple generations. Using generational diversity as a teaching tool and learning opportunities in the classroom is also discussed.
The Evolving Science of Management: Human Resources in the 21st Century
Jim Tolbert, CEO, Education Futures Group, Vista College
This session focuses on the evolution of management and how a collaborative relationship between employer and employees is the key to success. The presentation takes an analytical approach to identifying the impact of best practices in human resources on operational excellence and how employee satisfaction drives outstanding performance by using management science, not guesswork. This will help schools become the employer of choice in their communities. This presentation addressess management of the faculty and the academics department, and can be applied to every department in the school. The presentation examines the HR process prior to employment and after employment.
Tuning into ‘WIIFM?’ (WIIFM=What’s in it for me)
Tom Leu, M.S., Distance Learning Department Chair, Rockford Career College
This multi-media and interactive session explores the practical applications of harnessing “selfless-selfishness” strategies to meeting your individual goals by understanding and meeting the needs of others first. Attendees of this talk gain an impactful and entertaining understanding of powerful persuasion and influence techniques that foster learning inside and outside of the classroom or conference room. Participants learn proven strategies that encourage subject-matter buy-in to aid in student satisfaction, retention, and recruitment. Session information empowers attendees to take a macro-view of their messages’ impact and long-term relevance. This session is geared for instructors and administrative personnel.
Using laughter to Increase Student Motivation, Attention, Retention, and Academic Performance
Gene Haynes, MBA, Professor of Business at Briarcliffe College and Mildred-Elley College
In this seminar, the author will examine new research that confirms laughter as an alternative means for better health, increasing retention, student motivation, and academic performance. Audience member will engage in fun new exercises and ice breakers, proven to not only boost the immune system and improve health. Critical thinking, test scores, student motivation and keeping students attention have all shown improvements as a result of simply laughing .The exercises consist of laughing and breathing without jokes, humor or comedy. The laughter yoga trend recently had media coverage by CNN and The Discovery Channel. Audience members will learn how to incorporate laughter into the classroom and workplace. Dr. Kataria has researched laughter in the work place and has some studies that prove changes in academic performance of students.
Financial Aid Sessions
Preparing for a U.S. Department of Education Program Review – A Campus Perspective
Elaine M. Neely, Chief Regulatory Excellence Officer for Medtech
Sooner or later, you may have a visit from the U.S. Department of Education for a Program Review, as it can be overwhelming. From staff and student interviews to detailed file reviews, you’ll need to be prepared to ensure a smooth, problem-free assessment of your campus. Elaine M. Neely, Chief Regulatory Excellence Officer for Medtech, knows the process inside and out and she'll give you tips for the most productive U.S. Department of Education review you’ve ever had!
The Consumer Financial Protection Bureau
Yolanda R. Gallegos, J.D., LLM, Gallegos Legal Group
On July 1, 2010 the Consumer Financial Protection Bureau was created to monitor and regulate a broad array of financial products and services, including private education loans offered by private sector colleges and universities. The CFPB has the potential for staggeringly broad influence over private sector schools. It is free of Congressional and almost all Presidential oversight; it has expansive investigative powers with the power to impose penalties of up to $1,000,000 a day; and it has the power to limit otherwise valid arbitration agreements with students. This presentation will discuss strategies schools may employ to ensure they are prepared for the increased oversight over their private lending practices.
The Impact of Successful Student Retention on Default Prevention and Gainful Employment
Elizabeth Keifer Herron, Vice President, Collegiate Admissions and Retention Solutions
Increased scrutiny on outcomes has changed the climate of post-secondary education, where admissions, education, student services and loan management must work together seamlessly to serve students and move them toward reaching their goals. In this session, we will explore a holistic approach to student services and how that can decrease attrition, increase repayment and employability, and drive down defaults.